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From: Stephan von Krawczynski <skraw@ithnet.com>
To: Andrew Walrond <andrew@walrond.org>
Cc: andreas@xss.co.at, luming.yu@intel.com,
	marcelo.tosatti@cyclades.com, linux-kernel@vger.kernel.org
Subject: Re: ACPI: problem on ASUS PR-DLS533
Date: Sun, 18 Jan 2004 18:00:38 +0100	[thread overview]
Message-ID: <20040118180038.32de2918.skraw@ithnet.com> (raw)
In-Reply-To: <200401181601.58105.andrew@walrond.org>

On Sun, 18 Jan 2004 16:01:58 +0000
Andrew Walrond <andrew@walrond.org> wrote:

> >    Alas, in my experience chances are high that any bug report
> >    of this kind vanishes in the dungeons of a vendors internal
> >    bug report escalation strategy... (Does anyone know a direct
> >    technical contact at ASUS?)
> >
> 
> I've tried contacting ASUS several times with this issue as I have lots of 
> their dual P3 and dual Xeon servers, but end up butting a brick wall, so If 
> somebody does have a useful Asus contact, please step forward!

Just a short (general) note on that:
I find it amazing how some companies manage to ignore valuable input, because
even good companies can always get better through listening to customers. Alas
good companies can get real bad if they don't. So take a customers' choice:
stop buying their products if they don't listen to you in case of problems.
This is market, you always have another choice.

Are we _really_ sure this is a BIOS issue? What's the ACPI-maintainers opinion?
I can't really comment technically, I have no deep knowledge about ACPI ...

Regards,
Stephan


  reply	other threads:[~2004-01-18 17:01 UTC|newest]

Thread overview: 22+ messages / expand[flat|nested]  mbox.gz  Atom feed  top
2004-01-18  4:23 Yu, Luming
2004-01-18 11:42 ` Andreas Haumer
2004-01-18 16:01   ` Andrew Walrond
2004-01-18 17:00     ` Stephan von Krawczynski [this message]
     [not found] <BF1FE1855350A0479097B3A0D2A80EE0020ADE84@hdsmsx402.hd.intel.com>
2004-01-18 18:19 ` Len Brown
  -- strict thread matches above, loose matches on Subject: below --
2004-01-18  4:18 Yu, Luming
2004-01-18  9:01 ` Andrew Walrond
2004-01-12  5:14 Yu, Luming
2004-01-15 18:14 ` Andrew Walrond
2004-01-16 10:30   ` Marcelo Tosatti
2004-01-16 11:25     ` Stephan von Krawczynski
2004-01-16 13:14       ` Andreas Haumer
2004-01-16 13:22         ` Stephan von Krawczynski
2004-01-16 12:07     ` Andrew Walrond
2004-01-07 10:50 Yu, Luming
2004-01-07 12:35 ` Stephan von Krawczynski
2004-01-07 22:58   ` Marcelo Tosatti
2003-12-23 12:04 Andreas Haumer
2003-12-23 14:48 ` Andrew Walrond
2003-12-23 15:21   ` Andreas Haumer
2004-01-07 10:37     ` Stephan von Krawczynski
2004-01-07 14:30       ` Andrew Walrond

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