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* 2.6.34.1: link online but device misclassifed / input/output error
@ 2010-07-12 20:36 Justin Piszcz
  2010-07-12 22:03 ` Justin Piszcz
  0 siblings, 1 reply; 2+ messages in thread
From: Justin Piszcz @ 2010-07-12 20:36 UTC (permalink / raw)
  To: linux-kernel; +Cc: linux-scsi

Hello,

I have two thermaltake docks with two 150GB velociraptors.

It happens on both drives, each on a separate thermaltake dock.

When I run smartctl -a, it hangs when it tries to read the self-test log:

# smartctl -a /dev/sdd
smartctl 5.40 2010-03-16 r3077 [x86_64-unknown-linux-gnu] (local build)
Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital VelociRaptor family
Device Model:     WDC WD1500HLFS-01G6U3
Serial Number:    --------------
Firmware Version: 04.04V05
User Capacity:    150,039,945,216 bytes
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   8
ATA Standard is:  Exact ATA specification draft version not indicated
Local Time is:    Mon Jul 12 16:33:13 2010 EDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

Error SMART Thresholds Read failed: Input/output error
Smartctl: SMART Read Thresholds failed.

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x80) Offline data collection activity
                                         was never started.
                                         Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                         without error or no self-test has ever
                                         been run.
Total time to complete Offline 
data collection:                 (2400) seconds.
Offline data collection
capabilities:                    (0x7b) SMART execute Offline immediate.
                                         Auto Offline data collection on/off support.
                                         Suspend Offline collection upon new
                                         command.
                                         Offline surface scan supported.
                                         Self-test supported.
                                         Conveyance Self-test supported.
                                         Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                         power-saving mode.
                                         Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                         General Purpose Logging supported.
Short self-test routine 
recommended polling time:        (   2) minutes.
Extended self-test routine
recommended polling time:        (  32) minutes.
Conveyance self-test routine
recommended polling time:        (   5) minutes.
SCT capabilities:              (0x303f) SCT Status supported.
                                         SCT Error Recovery Control supported.
                                         SCT Feature Control supported.
                                         SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
   1 Raw_Read_Error_Rate     0x000f   100   253   ---    Pre-fail  Always       -       0
   3 Spin_Up_Time            0x0003   200   200   ---    Pre-fail  Always       -       2991
   4 Start_Stop_Count        0x0032   100   100   ---    Old_age   Always       -       10
   5 Reallocated_Sector_Ct   0x0033   200   200   ---    Pre-fail  Always       -       0
   7 Seek_Error_Rate         0x000e   100   253   ---    Old_age   Always       -       0
   9 Power_On_Hours          0x0032   100   100   ---    Old_age   Always       -       0
  10 Spin_Retry_Count        0x0012   100   253   ---    Old_age   Always       -       0
  11 Calibration_Retry_Count 0x0012   100   253   ---    Old_age   Always       -       0
  12 Power_Cycle_Count       0x0032   100   100   ---    Old_age   Always       -       10
192 Power-Off_Retract_Count 0x0032   200   200   ---    Old_age   Always       -       9
193 Load_Cycle_Count        0x0032   200   200   ---    Old_age   Always       -       10
194 Temperature_Celsius     0x0022   122   116   ---    Old_age   Always       -       25
196 Reallocated_Event_Count 0x0032   200   200   ---    Old_age   Always       -       0
197 Current_Pending_Sector  0x0012   200   200   ---    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0010   100   253   ---    Old_age   Offline      -       0
200 Multi_Zone_Error_Rate   0x0008   100   253   ---    Old_age   Offline      -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
No self-tests have been logged.  [To run self-tests, use: smartctl -t]


Error SMART Read Selective Self-Test Log failed: Input/output error
Smartctl: SMART Selective Self Test Log Read Failed
p34:~#

--

[  112.535712] ata10: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0xe frozen
[  112.535717] ata10: irq_stat 0x02400000, PHY RDY changed
[  112.535725] ata10: hard resetting link
[  116.981140] ata10: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[  116.990551] ata10.00: ATA-8: WDC WD1500HLFS-01G6U1, 04.04V02, max UDMA/133
[  116.990557] ata10.00: 293046768 sectors, multi 0: LBA48 
[  116.994261] ata10.00: configured for UDMA/133
[  116.994265] ata10: EH complete
[  116.994389] scsi 11:0:0:0: Direct-Access     ATA      WDC WD1500HLFS-0 04.0 PQ: 0 ANSI: 5
[  116.994493] sd 11:0:0:0: [sdc] 293046768 512-byte logical blocks: (150 GB/139 GiB)
[  116.994513] sd 11:0:0:0: [sdc] Write Protect is off
[  116.994514] sd 11:0:0:0: [sdc] Mode Sense: 00 3a 00 00
[  116.994523] sd 11:0:0:0: [sdc] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
[  116.994579]  sdc: unknown partition table
[  117.003178] sd 11:0:0:0: [sdc] Attached SCSI disk
[  154.893776] ata10.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6 frozen
[  154.893783] ata10.00: failed command: SMART
[  154.893792] ata10.00: cmd b0/d5:01:06:4f:c2/00:00:00:00:00/00 tag 0 pio 512 in
[  154.893794]          res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[  154.893797] ata10.00: status: { DRDY }
[  154.893803] ata10: hard resetting link
[  155.198680] ata10: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[  155.198691] ata10.00: link online but device misclassifed
[  155.206089] ata10.00: configured for UDMA/133
[  155.206108] ata10: EH complete
[  176.286644] ata9: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0xe frozen
[  176.286649] ata9: irq_stat 0x02400000, PHY RDY changed
[  176.286657] ata9: hard resetting link
[  178.889785] ata10.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6 frozen
[  178.889791] ata10.00: failed command: SMART
[  178.889800] ata10.00: cmd b0/d5:01:09:4f:c2/00:00:00:00:00/00 tag 0 pio 512 in
[  178.889802]          res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[  178.889806] ata10.00: status: { DRDY }
[  178.889810] ata10: hard resetting link
[  179.194749] ata10: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[  179.194761] ata10.00: link online but device misclassifed
[  179.202676] ata10.00: configured for UDMA/133
[  179.202691] ata10: EH complete
[  181.853312] ata9: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[  181.864114] ata9.00: ATA-8: WDC WD1500HLFS-01G6U3, 04.04V05, max UDMA/133
[  181.864119] ata9.00: 293046768 sectors, multi 0: LBA48 
[  181.867582] ata9.00: configured for UDMA/133
[  181.867590] ata9: EH complete
[  181.867747] scsi 10:0:0:0: Direct-Access     ATA      WDC WD1500HLFS-0 04.0 PQ: 0 ANSI: 5
[  181.867908] sd 10:0:0:0: [sdd] 293046768 512-byte logical blocks: (150 GB/139 GiB)
[  181.867927] sd 10:0:0:0: [sdd] Write Protect is off
[  181.867928] sd 10:0:0:0: [sdd] Mode Sense: 00 3a 00 00
[  181.867936] sd 10:0:0:0: [sdd] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
[  181.867990]  sdd: unknown partition table
[  181.870859] sd 10:0:0:0: [sdd] Attached SCSI disk
[  203.888696] ata9.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6 frozen
[  203.888705] ata9.00: failed command: SMART
[  203.888717] ata9.00: cmd b0/d5:01:09:4f:c2/00:00:00:00:00/00 tag 0 pio 512 in
[  203.888719]          res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[  203.888725] ata9.00: status: { DRDY }
[  203.888733] ata9: hard resetting link
[  204.193579] ata9: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[  204.193590] ata9.00: link online but device misclassifed
[  204.200938] ata9.00: configured for UDMA/133
[  204.200956] ata9: EH complete

Justin.


^ permalink raw reply	[flat|nested] 2+ messages in thread

* Re: 2.6.34.1: link online but device misclassifed / input/output error
  2010-07-12 20:36 2.6.34.1: link online but device misclassifed / input/output error Justin Piszcz
@ 2010-07-12 22:03 ` Justin Piszcz
  0 siblings, 0 replies; 2+ messages in thread
From: Justin Piszcz @ 2010-07-12 22:03 UTC (permalink / raw)
  To: linux-kernel; +Cc: linux-scsi

Hi,

The marvell controller was set to IDE mode and not RAID, after it was set 
to AHCI, the smart status returned OK.

Still kind of annoying though the marvell 88SE6145 does not support port 
multipliers.

Justin.

On Mon, 12 Jul 2010, Justin Piszcz wrote:

> Hello,
>
> I have two thermaltake docks with two 150GB velociraptors.
>
> It happens on both drives, each on a separate thermaltake dock.
>
> When I run smartctl -a, it hangs when it tries to read the self-test log:
>
> # smartctl -a /dev/sdd
> smartctl 5.40 2010-03-16 r3077 [x86_64-unknown-linux-gnu] (local build)
> Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net
>
> === START OF INFORMATION SECTION ===
> Model Family:     Western Digital VelociRaptor family
> Device Model:     WDC WD1500HLFS-01G6U3
> Serial Number:    --------------
> Firmware Version: 04.04V05
> User Capacity:    150,039,945,216 bytes
> Device is:        In smartctl database [for details use: -P show]
> ATA Version is:   8
> ATA Standard is:  Exact ATA specification draft version not indicated
> Local Time is:    Mon Jul 12 16:33:13 2010 EDT
> SMART support is: Available - device has SMART capability.
> SMART support is: Enabled
>
> Error SMART Thresholds Read failed: Input/output error
> Smartctl: SMART Read Thresholds failed.
>
> === START OF READ SMART DATA SECTION ===
> SMART overall-health self-assessment test result: PASSED
>
> General SMART Values:
> Offline data collection status:  (0x80) Offline data collection activity
>                                        was never started.
>                                        Auto Offline Data Collection: 
> Enabled.
> Self-test execution status:      (   0) The previous self-test routine 
> completed
>                                        without error or no self-test has 
> ever
>                                        been run.
> Total time to complete Offline data collection:                 (2400) 
> seconds.
> Offline data collection
> capabilities:                    (0x7b) SMART execute Offline immediate.
>                                        Auto Offline data collection on/off 
> support.
>                                        Suspend Offline collection upon new
>                                        command.
>                                        Offline surface scan supported.
>                                        Self-test supported.
>                                        Conveyance Self-test supported.
>                                        Selective Self-test supported.
> SMART capabilities:            (0x0003) Saves SMART data before entering
>                                        power-saving mode.
>                                        Supports SMART auto save timer.
> Error logging capability:        (0x01) Error logging supported.
>                                        General Purpose Logging supported.
> Short self-test routine recommended polling time:        (   2) minutes.
> Extended self-test routine
> recommended polling time:        (  32) minutes.
> Conveyance self-test routine
> recommended polling time:        (   5) minutes.
> SCT capabilities:              (0x303f) SCT Status supported.
>                                        SCT Error Recovery Control supported.
>                                        SCT Feature Control supported.
>                                        SCT Data Table supported.
>
> SMART Attributes Data Structure revision number: 16
> Vendor Specific SMART Attributes with Thresholds:
> ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED 
> WHEN_FAILED RAW_VALUE
>  1 Raw_Read_Error_Rate     0x000f   100   253   ---    Pre-fail  Always 
> -       0
>  3 Spin_Up_Time            0x0003   200   200   ---    Pre-fail  Always 
> -       2991
>  4 Start_Stop_Count        0x0032   100   100   ---    Old_age   Always 
> -       10
>  5 Reallocated_Sector_Ct   0x0033   200   200   ---    Pre-fail  Always 
> -       0
>  7 Seek_Error_Rate         0x000e   100   253   ---    Old_age   Always 
> -       0
>  9 Power_On_Hours          0x0032   100   100   ---    Old_age   Always 
> -       0
> 10 Spin_Retry_Count        0x0012   100   253   ---    Old_age   Always 
> -       0
> 11 Calibration_Retry_Count 0x0012   100   253   ---    Old_age   Always 
> -       0
> 12 Power_Cycle_Count       0x0032   100   100   ---    Old_age   Always 
> -       10
> 192 Power-Off_Retract_Count 0x0032   200   200   ---    Old_age   Always 
> -       9
> 193 Load_Cycle_Count        0x0032   200   200   ---    Old_age   Always 
> -       10
> 194 Temperature_Celsius     0x0022   122   116   ---    Old_age   Always 
> -       25
> 196 Reallocated_Event_Count 0x0032   200   200   ---    Old_age   Always 
> -       0
> 197 Current_Pending_Sector  0x0012   200   200   ---    Old_age   Always 
> -       0
> 198 Offline_Uncorrectable   0x0010   100   253   ---    Old_age   Offline 
> -       0
> 200 Multi_Zone_Error_Rate   0x0008   100   253   ---    Old_age   Offline 
> -       0
>
> SMART Error Log Version: 1
> No Errors Logged
>
> SMART Self-test log structure revision number 1
> No self-tests have been logged.  [To run self-tests, use: smartctl -t]
>
>
> Error SMART Read Selective Self-Test Log failed: Input/output error
> Smartctl: SMART Selective Self Test Log Read Failed
> p34:~#
>
> --
>
> [  112.535712] ata10: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0xe 
> frozen
> [  112.535717] ata10: irq_stat 0x02400000, PHY RDY changed
> [  112.535725] ata10: hard resetting link
> [  116.981140] ata10: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
> [  116.990551] ata10.00: ATA-8: WDC WD1500HLFS-01G6U1, 04.04V02, max UDMA/133
> [  116.990557] ata10.00: 293046768 sectors, multi 0: LBA48 [  116.994261] 
> ata10.00: configured for UDMA/133
> [  116.994265] ata10: EH complete
> [  116.994389] scsi 11:0:0:0: Direct-Access     ATA      WDC WD1500HLFS-0 
> 04.0 PQ: 0 ANSI: 5
> [  116.994493] sd 11:0:0:0: [sdc] 293046768 512-byte logical blocks: (150 
> GB/139 GiB)
> [  116.994513] sd 11:0:0:0: [sdc] Write Protect is off
> [  116.994514] sd 11:0:0:0: [sdc] Mode Sense: 00 3a 00 00
> [  116.994523] sd 11:0:0:0: [sdc] Write cache: enabled, read cache: enabled, 
> doesn't support DPO or FUA
> [  116.994579]  sdc: unknown partition table
> [  117.003178] sd 11:0:0:0: [sdc] Attached SCSI disk
> [  154.893776] ata10.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6 
> frozen
> [  154.893783] ata10.00: failed command: SMART
> [  154.893792] ata10.00: cmd b0/d5:01:06:4f:c2/00:00:00:00:00/00 tag 0 pio 
> 512 in
> [  154.893794]          res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 
> (timeout)
> [  154.893797] ata10.00: status: { DRDY }
> [  154.893803] ata10: hard resetting link
> [  155.198680] ata10: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
> [  155.198691] ata10.00: link online but device misclassifed
> [  155.206089] ata10.00: configured for UDMA/133
> [  155.206108] ata10: EH complete
> [  176.286644] ata9: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0xe frozen
> [  176.286649] ata9: irq_stat 0x02400000, PHY RDY changed
> [  176.286657] ata9: hard resetting link
> [  178.889785] ata10.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6 
> frozen
> [  178.889791] ata10.00: failed command: SMART
> [  178.889800] ata10.00: cmd b0/d5:01:09:4f:c2/00:00:00:00:00/00 tag 0 pio 
> 512 in
> [  178.889802]          res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 
> (timeout)
> [  178.889806] ata10.00: status: { DRDY }
> [  178.889810] ata10: hard resetting link
> [  179.194749] ata10: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
> [  179.194761] ata10.00: link online but device misclassifed
> [  179.202676] ata10.00: configured for UDMA/133
> [  179.202691] ata10: EH complete
> [  181.853312] ata9: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
> [  181.864114] ata9.00: ATA-8: WDC WD1500HLFS-01G6U3, 04.04V05, max UDMA/133
> [  181.864119] ata9.00: 293046768 sectors, multi 0: LBA48 [  181.867582] 
> ata9.00: configured for UDMA/133
> [  181.867590] ata9: EH complete
> [  181.867747] scsi 10:0:0:0: Direct-Access     ATA      WDC WD1500HLFS-0 
> 04.0 PQ: 0 ANSI: 5
> [  181.867908] sd 10:0:0:0: [sdd] 293046768 512-byte logical blocks: (150 
> GB/139 GiB)
> [  181.867927] sd 10:0:0:0: [sdd] Write Protect is off
> [  181.867928] sd 10:0:0:0: [sdd] Mode Sense: 00 3a 00 00
> [  181.867936] sd 10:0:0:0: [sdd] Write cache: enabled, read cache: enabled, 
> doesn't support DPO or FUA
> [  181.867990]  sdd: unknown partition table
> [  181.870859] sd 10:0:0:0: [sdd] Attached SCSI disk
> [  203.888696] ata9.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6 
> frozen
> [  203.888705] ata9.00: failed command: SMART
> [  203.888717] ata9.00: cmd b0/d5:01:09:4f:c2/00:00:00:00:00/00 tag 0 pio 512 
> in
> [  203.888719]          res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 
> (timeout)
> [  203.888725] ata9.00: status: { DRDY }
> [  203.888733] ata9: hard resetting link
> [  204.193579] ata9: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
> [  204.193590] ata9.00: link online but device misclassifed
> [  204.200938] ata9.00: configured for UDMA/133
> [  204.200956] ata9: EH complete
>
> Justin.
>
>

^ permalink raw reply	[flat|nested] 2+ messages in thread

end of thread, other threads:[~2010-07-12 22:04 UTC | newest]

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2010-07-12 20:36 2.6.34.1: link online but device misclassifed / input/output error Justin Piszcz
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