3ware Escalade 7500 init problems on 2.4.19

3ware Escalade 7500 init problems on 2.4.19

[Ken Savage]

Hi there..

Just received a 3ware 7500-8 RAID card and am trying to get it installed
on a dual Athlon system with 4GB of RAM, running 2.4.19.

SCSI support and SCSI disk support are enabled.
Low level support for 3w-xxxx is enabled.
The RAID has been flashed to the latest hardware revision.

Kernel loads up fine, and gets to initializing the card, where it waits
for a while as it attempts to init and reinit, etc, the card.  Ultimately,
it simply resets the card and takes the card offline.  'dmesg' reports
the following in the kernel log:

scsi0 : Found a 3ware Storage Controller at 0xc400, IRQ: 11, P-chip: 1.3
scsi0 : 3ware Storage Controller
3w-xxxx: scsi0: Unit #0: Command (0xf4d53800) timed out, resetting card.
3w-xxxx: scsi0: Unit #0: Command (0xf4d53800) timed out, resetting card.
3w-xxxx: scsi0: Reset succeeded.
3w-xxxx: scsi0: Unit #0: Command (0xf4d53800) timed out, resetting card.
scsi: device set offline - not ready or command retry failed after host reset: 
host 0 channel 0 id 0 lun 0


Any ideas what the problem might be?

Ken Savage  kens1835@shaw.ca
AllResearch.com

Re: 3ware Escalade 7500 init problems on 2.4.19

[Bryan O'Sullivan]

On Wed, 2002-10-02 at 08:59, Ken Savage wrote:

> SCSI support and SCSI disk support are enabled.
> Low level support for 3w-xxxx is enabled.

The driver that ships with 2.4.19 isn't the most recent, though I doubt
there's anything in the up-to-date driver that should make a difference.

You can download the newest driver from www.3ware.com - just drop its
3w-xxxx.[ch] over the ones in your kernel source tree, recompile,
install, and reboot.

The error message you report is replicated in several spots within the
driver, so it's not useful in itself.

	<b

Re: 3ware Escalade 7500 init problems on 2.4.19

[Ken Savage]

On October 2, 2002 10:01, Bryan O'Sullivan wrote:

> The driver that ships with 2.4.19 isn't the most recent, though I doubt
> there's anything in the up-to-date driver that should make a difference.

'diff'ing the drivers, you can see a tiiiiny difference.  As you said, nothing
that should make a difference.  In either case, both versions of the driver
remain unhappy with the card, failing to initialize it.

> The error message you report is replicated in several spots within the
> driver, so it's not useful in itself.

What additional information would be of assistance?

Ken

Re: 3ware Escalade 7500 init problems on 2.4.19

[Jeff V. Merkey]

You need to set the system to IO-APIC mode if you are running
a UP system.  I have seen this problem when the unit is mapped
to the 8259 PIC.  You will note the IRQ setting was 11, not 20X,
etc.  

Jeff

On Wed, Oct 02, 2002 at 08:59:54AM -0700, Ken Savage wrote:
> Hi there..
> 
> Just received a 3ware 7500-8 RAID card and am trying to get it installed
> on a dual Athlon system with 4GB of RAM, running 2.4.19.
> 
> SCSI support and SCSI disk support are enabled.
> Low level support for 3w-xxxx is enabled.
> The RAID has been flashed to the latest hardware revision.
> 
> Kernel loads up fine, and gets to initializing the card, where it waits
> for a while as it attempts to init and reinit, etc, the card.  Ultimately,
> it simply resets the card and takes the card offline.  'dmesg' reports
> the following in the kernel log:
> 
> scsi0 : Found a 3ware Storage Controller at 0xc400, IRQ: 11, P-chip: 1.3
> scsi0 : 3ware Storage Controller
> 3w-xxxx: scsi0: Unit #0: Command (0xf4d53800) timed out, resetting card.
> 3w-xxxx: scsi0: Unit #0: Command (0xf4d53800) timed out, resetting card.
> 3w-xxxx: scsi0: Reset succeeded.
> 3w-xxxx: scsi0: Unit #0: Command (0xf4d53800) timed out, resetting card.
> scsi: device set offline - not ready or command retry failed after host reset: 
> host 0 channel 0 id 0 lun 0
> 
> 
> Any ideas what the problem might be?
> 
> Ken Savage  kens1835@shaw.ca
> AllResearch.com
> 
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RE: 3ware Escalade 7500 init problems on 2.4.19

[Adam Radford]

It looks like you're failing partition table read.  The very first IO is
timing
out.  Jiggle your power or drive cables and see if the drives seem to 'spin
up'.

-Adam

-----Original Message-----
From: Ken Savage [mailto:kens1835@shaw.ca]
Sent: Wednesday, October 02, 2002 10:19 AM
To: Bryan O'Sullivan
Cc: linux-kernel@vger.kernel.org
Subject: Re: 3ware Escalade 7500 init problems on 2.4.19


On October 2, 2002 10:01, Bryan O'Sullivan wrote:

> The driver that ships with 2.4.19 isn't the most recent, though I doubt
> there's anything in the up-to-date driver that should make a difference.

'diff'ing the drivers, you can see a tiiiiny difference.  As you said,
nothing
that should make a difference.  In either case, both versions of the driver
remain unhappy with the card, failing to initialize it.

> The error message you report is replicated in several spots within the
> driver, so it's not useful in itself.

What additional information would be of assistance?

Ken
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